Asked by: Dr. Rhea Bartoletti I

What does 911 say when you call them?

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When you call 911, a call-taker will answer the phone and say "911" or "911, what's your emergency?". Ideally, you should tell the call-taker what the emergency is, for example: "My house is on fire!" "There's someone breaking into my home!" Read more

  • What to Say When you Call 911 | Paramedic Approved | Episode 4
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What do they ask you when you call 911?

When you call 911, be prepared to answer the call-taker's questions, which may include: The location of the emergency, including the street address, and room/apartment number, if you're in a large building. The phone number you are calling from. The nature of the emergency.

What is the 1st thing you should say when you call 911?

By clearly stating your location (or a solid address if possible), emergency/what kind of emergency responder you need, and your phone number, the 911 operator can dispatch emergency responders to your location or call you back if the call drops. You might say, “I need an ambulance.

What does 911 do if you accidentally call them?

If you accidentally dialed 911, do not hang up, explain to the dispatcher that you called by mistake. If you hang up, the dispatcher will call you back. By not answering that call, the dispatcher will send police to your home.

What happens if you dial 911 and say nothing?

But what happens if a 911 dispatcher hears nothing but silence? ... Still, because some silent calls are true emergencies, 911 dispatchers are trained to follow silent call protocols. That means immediately sending a police officer to the call location—if the caller used a landline.

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Most frequently asked questions

Is it illegal to call 911 and hang up?

Everyone makes mistakes, and there is no penalty to accidentally calling 911. The Communications Dispatcher will want to verify your name and address, and ensure that there is not a real emergency. If you do hang up, they will call you back to confirm that you are safe.

Can you text 911 if you're choking?

First, if you're alone and choking, call 911 or your local emergency number immediately. Then, although you'll be unable to effectively deliver back blows to yourself, you can still perform abdominal thrusts to dislodge the item. Place a fist slightly above your navel.

What happens if you accidentally call 911 and hang up fast?

Moral of the story, if you do call 911 by accident, do not hang up. "Stay on the line, let us know it was an accident - it's no big deal," Hornacek said. "If you do happen to hang up in that spur of the moment, when we call you back answer the phone or answer the text message and let us know that you're OK.”

What are 3 emergencies that would require a call to 911?

When to Call 911
  • there's a fire.
  • someone has passed out.
  • someone suddenly seems very sick and is having a hard time speaking or breathing or turns blue.
  • someone is choking.
  • you see a crime happening, like a break-in.
  • you are in or see a serious car accident.

What are 3 things to do when calling 911?

5 Things You Should Do When You Call 911
  • Check the scene. Your own safety is the first thing to consider. ...
  • Don't panic. Trite but true. ...
  • Give your location. ...
  • Give as much medical information as you can. ...
  • Listen to the dispatcher.



What to Say When you Call 911 | Paramedic Approved | Episode 4

Is it OK to call 911 and ask questions?

The questions that are being asked do not delay the dispatch of the police or fire/EMS units. Let the call-taker ask you questions — they have been trained to ask questions that will help prioritize the incident, locate it and speed an appropriate response. Your answers should be brief and responsive.

Can you text 911?

Yes. While all wireless phones have the capability to dial 911 regardless if that phone is active on a network, you can only send a text to 911 if you use a cell phone that has an active texting plan. Your mobile carrier's regular texting rates will apply. Text-to-911 is a new service.

What questions do 911 operators ask?

CRITICAL INFORMATION THE DISPATCHER NEEDS TO KNOW:
  • What's the emergency? What's wrong?
  • Where is the emergency? Give the address, include building number, apartment number, nearest cross street. ...
  • Who needs help? Age/ number of people.
  • Are they conscious? Yes or no.
  • Are they breathing? Yes or no.

What happens if you call 000 by accident?

When you dial Triple Zero (000)

When you dial 000 you will first hear the recorded message 'You have dialed emergency Triple Zero. Your call is being connected. ' Your call is then answered by a Telstra operator who will ask whether you need police, fire or ambulance.

How do you silently call 911?

According to Mass.gov, once a 911 dispatcher has answered, silent 911 callers can press:
  1. for police.
  2. for fire services.
  3. for an ambulance. When dispatchers ask questions, silent callers can also press:
  4. to respond "Yes"
  5. to respond "No"

Does 911 have FaceTime?

911 FaceTime: New tool lets dispatchers access your phone's camera. ... — A new tool allows 911 dispatchers to access cell phone cameras and provide assistance and gather critical information.

Do you have to call 911 if someone is dying?

If a loved one happens to pass away at home you do need to call 911. Paramedics will transport your loved one to the hospital where a doctor can formerly pronounce the death. In some areas, paramedics may pronounce a death eliminating the need to transport the deceased to the hospital.

What do 911 dispatchers say when they answer?

When you call 911, a call-taker will answer the phone and say "911" or "911, what's your emergency?". Ideally, you should tell the call-taker what the emergency is, for example: "My house is on fire!"

Can 911 operators track you?

Yet, when an emergency arises, most cell phone owners aren't aware that even though your phone has GPS, 911 operators are often unable to determine the exact location of your call, even when inside your own home.

How long does it take 911 to trace a call?

Tracing a Cellphone Call

Rules issued by the Federal Communications Commission in 2015 require wireless telecom companies to provide a "dispatchable location" (a physical address including information such as floor, suite or apartment) to 911 call centers within 30 seconds, regardless of indoor or outdoor location.

Is it illegal to not save someone's life?

In the common law of most English-speaking countries, there is no general duty to come to the rescue of another. Generally, a person cannot be held liable for doing nothing while another person is in peril.

Can you FaceTime with no minutes?

Apart from your mobile data plan and what you pay your internet provider for Wi-Fi, FaceTime is a free service for making iPhone-to-iPhone (or iPad or Mac) video calls. ... FaceTime without Wi-Fi uses cell data, but does not use call minutes.

Can Alexa call 911?

You can have Alexa call 911 on your cell if you add 911 as a contact in your contact list. ... There is another option though, which involves using any android tablet and Google or Siri and setting those up with your Echo so you can say "Alexa, dial 911" and a call will be made directly to 911.

How does Siri secretly call 911?

See, when you say the number 14 to Siri, your phone is instantly set up to call emergency services. You have 3 seconds to cancel the call before it automatically connects you to the authorities, HITC reports. Pretty shocking, right?

What if I accidentally dialed 112?

112 is only for emergency assistance. If you call the number for another reason, it is considered abuse (if you do it intentionally) or misuse (if you do it accidentally).